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Career Opportunities: Service Manager

Position: Service Manager

We currently have the following vacancy in at our Mississauga Office:

  • Responsible for financial performance and day-to-day activities of service function. Monitor repairs for quality, timeliness, and efficiency. Monitor compliance with warranty and with planned maintenance and full maintenance contracts. Provide technical assistance. Conduct meetings.
  • Develop service sales strategies and coordinate with other departments. Coordinate activities among Parts Manager, Sales Managers, and used equipment.
  • Maintain direct contact with current or prospective customers at end user locations. Address customer service issues.
  • Recruit, select, train, develop, and counsel direct reports. Ensure compliance with all environmental and safety regulations. Review sales revenue. Prepare budget for management approval.


  • A post secondary education is required
  • 5 to 7 years of prior experience in industrial equipment servicing are preferred for this position.
  • Good written and verbal communication skills and customer care skills are necessary.
  • A valid driver’s license, good driving record, and the ability to safely operate lift trucks are required.
  • Excellent communication and interpersonal skills required
  • Demonstrated problem solving and decision making skills
  • Excellent organizational and planning skills
  • Ability to work independently and as part of a team
  • Excellent analytical and above average reasoning skills

To be considered for the above role please apply in confidence to no later than Friday March 10, 2017 to recruiting@rydermaterialhandling.com attention LINKED IN – SRV 003

Closing date
Friday March 10, 2017